When a driver is stuck on Décarie, on the 40, or in a snowbank and hits voicemail, they tap the next tower. William answers every call, in French or English, qualifies the job, and sends clean details to your dispatcher.
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With around 210 cm of snow a year, towing calls spike fast on Montreal's tight streets, bridges, and highways when every answered ring can be a full-ticket job.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every towing call, sorts real jobs from time-wasters, and hands dispatch clean details so your trucks stay moving across Montreal Island and the surrounding area.
William answers your towing line 24/7, in French or English, so stranded drivers in Montreal, Laval, Longueuil, or the West Island do not hang up and call the next tower when your dispatcher is busy or it is 3 a.m.
William asks the right towing questions for Montreal: exact location, cross streets, borough or suburb, landmarks, car details, urgency, and payment method, then routes real jobs to the right person or dispatch channel.
Every call is recorded, summarized, and tagged by job type - accident on the 40, boost downtown, long-distance tow, parking lot tow - so you spend less time on the phone and more time lining up profitable runs.
Built for Montreal towing realities: snow, bridges, tight streets, and bilingual callers who will not wait on hold.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Urgent tow from Décarie breakdown
Stranded SUV on Décarie, needs immediate Montreal tow
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your towing phone line and answers every call like a dispatcher would. He confirms language (French or English), asks your towing intake questions, captures location and vehicle details, checks urgency, and then either books the job, passes it to dispatch, or follows the rules you set. You choose exactly what he says based on your pricing, zones, and policies.
Yes. William detects if the caller starts in French or English and runs the right script. He can confirm boroughs, bridges, highways, and common Montreal landmarks in either language, so a panicked driver from Laval or a local in Hochelaga gets clear, simple questions and instructions without language friction.
William can cover nights, weekends, and storm surges when your team cannot keep up. Every call is answered, qualified, and documented, whether it comes during rush hour on Décarie, a snowstorm on the 20, or at 2 a.m. from the West Island, so good jobs do not die in voicemail.
Yes. William separates urgent roadside and accident calls from low-value or out-of-area requests by asking a short set of questions you define. High-priority jobs, like a crash on the 20, a blocked lane on the Met, or a fleet breakdown, can be pushed straight to your dispatcher or on-call phone, while quotes or junk car calls can be logged, priced, or parked for later.
You start by pointing William at your website and basic towing rules, including service zones, rate structure, and how you like jobs handled. Then we run real or sample Montreal calls through him so you can hear recordings, see transcripts, and check summaries before going live on your main line or starting with after-hours only.
