When a driver is stuck on Deerfoot and your phone rings out, they call the next tow. William answers every time, qualifies the job, and sends clean details to your team.
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Calgary winters jam Deerfoot and Stoney. The tow company that answers the phone first with a clear plan gets the job.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
Real Automation uses William to grab every tow call, get the facts fast, and feed your dispatch clean jobs instead of chaos when Calgary roads ice up.
William picks up in a few rings, 24/7, whether the driver is stuck on Deerfoot, Stoney, Highway 1 or 2, or in a condo parkade. No more jobs lost to voicemail when storms hit or you are already on another line.
William asks the right towing questions: exact location, vehicle type, driveability, destination, and urgency. You see a clear intake so you can send the right truck the first time and avoid wasted runs across Calgary and nearby towns.
Each call is recorded, transcribed, and summarized with key details for billing, insurance, and driver instructions. Your team stops digging through texts and scraps of paper and starts working from one clean call record.
Built for real tow calls in and around Calgary: highways, parkades, industrial parks, rural shoulders, and everything in between.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Emergency tow after Deerfoot collision
Accident blocking a lane on Deerfoot Trail NE, urgent tow and recovery needed and answered by William instead of going to voicemail
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your main towing line and answers like a dispatcher. It asks callers where they are, what they are driving, what is wrong, and where it needs to go, then either books the job, routes hot calls to you, or queues non-urgent ones. You get clean notes, recordings, and summaries for every call around Calgary instead of rushed scribbles.
Yes. William runs 24/7, so when a blizzard or black ice hits and phones blow up, every call still gets answered. Nights, weekends, and overflow during snow days are all covered, which is when Calgary drivers are most desperate and most likely to pay for a fast tow.
William is set up with your real service area, common routes, and landmarks like Deerfoot Trail, Stoney Trail, the Calgary airport area, Foothills Industrial, and nearby communities. Callers can give cross streets, nearby businesses, or highway markers, and William captures that detail in the notes your dispatcher or driver sees.
Yes. William does full tow intake including location, vehicle, issue, destination, urgency, and any roadside program or fleet info, then tags the call and routes it based on your rules. High-value accident or commercial calls can ring straight through to the on-call dispatcher, while routine questions or low-priority jobs are logged without tying up your team.
Real Automation sets William up using your website, coverage map, and pricing structure, then lets you hear it handle real or test calls. You can start with after-hours or a single number, listen to recordings, read summaries, and see how many extra paying tows it catches during a typical Calgary week or storm cycle before you roll it out wider.
