When a pipe bursts in a Montreal triplex and your line hits voicemail, that job and building are gone. William answers every plumbing call, sorts emergencies, and sends you clean notes so you book more work with less phone chaos.
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william ai™
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With over 1.7 million residents in aging triplexes and condos, the plumber who answers every call first wins the emergencies and the follow-up work across the Greater Montreal Area.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every plumbing call, in English or French, separates real emergencies from small jobs, and sends you clean details so trucks roll to the right doors instead of callers rolling to the next plumber.
Burst pipe in a Plateau triplex at 10 p.m. or a sewer backup in Verdun at 6 a.m. - William answers on the first ring, takes control, and either escalates to your on-call number or books the next available slot so that job does not move to the next plumber on Google.
William handles English and French plumbing callers from across the Island of Montreal and nearby areas like Laval and Longueuil, capturing address, buzzer code, floor, building type, and problem details, then routing emergencies, landlords, condo boards, and regular homeowners exactly where they belong.
Every call is recorded, summarized, and tagged with urgency, unit number, and access notes so your tech can read one short brief before driving out, show up with the right parts, and avoid repeat visits caused by missing information.
Built for Montreal plumbing realities: frozen pipes, old stacks, bilingual callers, and phones that ring hardest when you are already under a sink.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Emergency sewage backup
Sewer backup in Plateau triplex basement
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your main plumbing phone line and answers like a trained dispatcher for your company. He asks plumbing-specific questions such as leak or no leak, house, triplex, condo, exact address, buzzer code, floor, and access issues, then decides whether to escalate, book, or take a message. You choose the rules for emergencies, normal calls, and quotes, and William follows them 24/7.
Yes. William can greet and handle callers in English and simple French, and switch based on what the caller uses. He keeps the questions short and clear so even callers with strong accents or limited language feel understood. All notes and summaries still end up in one clean call record for your team.
That is where William earns his keep in Montreal. During cold snaps, thaws, or heavy rain, he answers every call, flags true emergencies, and follows your rule: connect to on-call, book first slot tomorrow, or set clear expectations. Instead of waking up to a list of missed numbers, you wake up to booked and qualified jobs.
William separates sewage backup from dripping faucet, Plateau from Laval, and a landlord with 10 units from a one-off caller. He captures property type, urgency, service area, and basic scope, then routes high-value or urgent work to you while pushing low-value, out-of-area, or non-service calls into a separate bucket. Your trucks spend more time on solid jobs and less time on bad fits.
Setup is quick because William uses information you already have: your website, service areas, pricing rules, and booking process. In a short onboarding, we define your emergency criteria, call scripts, and routing numbers, then run test calls so you can hear him in action. Most Montreal plumbing shops can have William taking real calls within days, not weeks.
