How does William handle calls for my Montreal foundation repair business?
Your main number forwards to William. When someone calls about a crack, leak, French drain, sump pump, or foundation movement, William answers in French or English, asks the intake questions you choose, captures photos or videos when possible, and books or requests a visit inside the time windows you set. Serious, in-area jobs are routed to you or your estimator with a clean summary and recording.
Can William take after-hours and emergency foundation leak calls in Montreal?
Yes. William works 24/7, so those Sunday morning water in the basement calls from Montreal, Laval, or the South Shore are picked up right away. He collects the key details, explains what will happen next, and can either book the next available slot or alert you for true emergencies, depending on your rules.
Will callers feel like they reached my foundation company, not a robot?
We load your company name, service areas, and typical jobs into William so he answers as your business, not a generic service. He can start in French, English, or switch based on the caller, and you control the questions, tone, and scripts. You can listen to call recordings and tweak the flow at any time.
Can William pre-qualify which foundation repair leads are worth a visit?
Yes. William asks structured questions about where the problem is, what the homeowner sees or feels, how long it has been happening, foundation type, and rough budget. Out-of-area, non-foundation, or clearly tiny cosmetic issues can be tagged or deprioritized, while full waterproofing, French drain replacement, settling, and structural concerns are moved to the top of your list.
How can I test William with my own Montreal foundation calls?
We set up a trial with your logo, service zones around Greater Montreal, and your preferred intake questions. Then we forward some or all of your calls to William for a short period. You review the recordings and summaries from real callers, see which turned into jobs, and decide whether to keep William based on actual results, not a generic demo.