When you're in the mud and a GC hits voicemail, that job goes to the next excavator. William answers, qualifies, routes, records, and logs every call for you.
Experience William AI
See what our clients are saying
william ai™
We will use your website and business details to set up a fast demo experience.
Analyzing your website...
218-297-5444
Your demo call should arrive within 1 to 3 minutes.
With about 38 inches of rain a year across Seattle and King County, excavation jobs for foundations, drainage, and steep slopes usually go to whoever answers first.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William answers every Seattle excavation call, sorts real jobs from noise, and hands you clean, scoped leads instead of a pile of voicemails.
William picks up on the first ring when you're on a machine, in traffic on I-5, or talking to inspectors. GCs and builders get a sharp, excavation-specific intake instead of voicemail, so you stay in the running for live bids and schedule-driven work.
For each Seattle or King County site, William collects address, access, slope, drainage issues, utilities, timing, and whether there are plans or permits in play. You see in one glance which calls are real foundation, drainage, demo, or steep-slope jobs worth a site visit.
Every call is recorded, summarized, and tagged by job type so you're not digging through texts and paper notes at night. Your team knows who called about which Capitol Hill infill, Ballard drainage fix, or Renton demo, and what you already promised.
Built for excavation work in Seattle and King County - fast answer, tight intake, clear records on every call.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Tight-lot foundation excavation
Capitol Hill infill foundation and haul‑off request
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your existing phone line and answers like a front-line operator for your excavation company. It asks excavation-specific questions such as address, access, plans, timeline, and drainage or utility issues, then records, summarizes, and sends you the call details. High-value calls from GCs, builders, or emergencies can be routed to you or your estimator right away. You control the script, service areas, and which jobs you want William to filter out.
Yes. William runs 24/7, so homeowner and GC calls that hit your number at night, in the rain, or on weekends do not die in voicemail. It collects full job details, sets expectations on when you'll follow up, and flags urgent work like broken sewer lines or active drainage failures. By Monday morning, you have a clear list of real leads instead of a messy voicemail box.
William is set up with your exact questions and local realities. We bake in prompts about steep-slope sites, tight access, erosion, export, known drainage problems, and whether permits or engineers are already involved. You can add neighborhood notes or King County requirements you care about. If a call sounds complex or high-value, William's job is to capture the basics fast and get it in front of you, not to guess at pricing.
Yes. That is core to what William does. It filters out out-of-area jobs, tiny one-off requests you don't want, and clearly bad fits based on scope, timing, or budget. Serious callers with plans, a real problem, or a firm schedule get tagged and sent to you with organized notes so your follow-up call is short, focused, and ready for numbers. That keeps your field time and estimating time pointed at jobs that can actually pay for machines and crews.
We hook William up to your website, services, and service area, then run it on test calls that sound like your real work such as GC foundation bids, Capitol Hill infill, Ballard drainage, or demo plus haul-off. You can listen to the recordings, read the summaries, and tweak the script until it feels right. Once you're happy with how it handles your calls, you turn it on for live traffic and compare a month of William data against your old voicemail reality.
