When a stranded driver hits your voicemail, they call the next taller. William answers every time, in Spanish or English, books the job, and hands you clean notes.
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william ai™
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In a metro of roughly 323,800 residents who rely on cars, the taller that answers first usually wins the repair job.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William answers every call, gets the car details, and books the visit so you stop losing brake, AC, and breakdown jobs while you are under a hood.
When phones light up at 8am, lunch, or right before closing, William picks up in seconds, explains your taller, and books same-day or next-day slots instead of sending callers to the next shop on Google.
William asks for make, model, year, plate or VIN, symptoms, and urgency in Spanish or English, then tags the call as brakes, AC, engine, electrical, collision, or fleet so you know exactly what is coming into the bay.
Every call becomes a summary, recording, and transcript your team can open on any device, so service writers build estimates faster and owners stop digging through paper notes and WhatsApp chats.
Built around real San Juan call patterns, from PR-22 fender-benders to AC failures in Santurce summer heat.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
AC not cooling, needs diagnosis today
AC repair estimate for Corolla in Santurce, caller stuck in PR-26 traffic
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William picks up your shop phone instantly, talks with drivers in Spanish or English, and walks them through a simple intake: vehicle, problem, how urgent it is, and when they can come. It then books or requests an appointment based on your rules, and sends your team a summary with contact info, so you start with clear notes instead of guessing from voicemail.
Yes. William is set up to handle Puerto Rico Spanish and English in the same call. Drivers can explain the issue however they are comfortable, like aire no enfría, check engine prendido, or suena un golpe al frenar, and William captures it, tags the job type, and passes it to you in clear written notes.
William is trained on auto repair intake, not generic scripts. It asks for make, model, year, plate or VIN if needed, basic mileage, symptoms, how long it has been happening, and whether the car is drivable. That way your service writer can move straight to pricing and scheduling instead of calling back just to ask what car it is and what it is doing.
When your shop is closed, William still answers like your front desk, explains your hours, and collects full details on the car and problem. It can give your tow or drop-off instructions, set expectations for the next available diagnostic slot, and deliver a full summary by email or SMS so you walk in already knowing which cars are coming.
Most San Juan shops can have William taking real calls in days, not months. We connect to your existing main number, use your website and services to shape the questions, and set simple rules for emergencies, fleets, and high-value jobs. You can listen to recordings, read summaries, and adjust the flow as you see how it handles your own customers.
