When a fridge dies or a washer floods and the call hits voicemail, that job goes to the next Montreal repair company. William answers in French and English, qualifies, routes, records, and books the job while your team keeps working.
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william ai™
We will use your website and business details to set up a fast demo experience.
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Across Montreal Island, Laval, Longueuil, and the South Shore, quick, bilingual appliance intake turns emergency fridge and washer calls into paid diagnostics instead of lost jobs.
William AI helps high-call-volume teams stay covered, standardized, secure, and easier to review across locations.
92%
Call success rate guarantee
99.999%
System up-time across providers
Multi-location
Built for standardized rollout
230,000+
Calls handled this year across clients
William picks up every appliance call in French or English, collects the details you need, and books solid jobs while you and your techs stay on the road.
William answers fast when a fridge is warm in NDG or a washer is leaking in the Plateau, instead of letting the call die in voicemail. It calms the caller, explains fees, and locks in a diagnostic slot so that job lands on your calendar, not a competitor's.
On each call, William asks for appliance type, brand, model, error codes, access info, and who approves payment, in French, English, or both. That means fewer wasted trips to condos and rentals across Montreal boroughs and nearby suburbs and more time on jobs you actually want.
William writes up every call with transcripts, key details, and recordings pushed into your schedule. Your tech sees the story before driving - door codes in Rosemont, landlord contacts in Ville-Marie, and rough issue description already done for them.
Built for busy Montreal appliance teams that can't afford to miss high-intent calls during dinner, storms, or weekend spikes.
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Capture inbound opportunities in real time instead of losing them after hours or during overload.
Standardize intake logic, qualify faster, and send calls or follow-up to the right place.
Get transcripts, summaries, recordings, and reporting your operators can actually use.
Fridge not cooling, urgent visit
Downtown Montreal condo fridge failure, same-day slot
Waiting for call info
Live demo lead
William completed your live demo call.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
William AI runs structured interviews automatically before managers spend time on candidates.
Collect references, run outreach automatically, and capture verified feedback as source of truth.
Review recordings, red-yellow-green scorecards, and next-step recommendations in one place.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See every lead, handoff, call outcome, and follow-up in one operational view.
See which services drive the most demand so teams can adjust campaigns and spend with confidence.
Track call patterns, service trends, and location-level performance across the business.
Call volume
48,260 calls
Clear view across locations.
Custom Reports
Requested services
Demand insights
Answers, qualifies, routes, and documents inbound calls before revenue is lost.
Screens candidates before managers waste time and gives hiring teams cleaner first-round throughput.
Gives operators one place to review leads, calls, hiring data, and reporting across the system.
See if your business qualifies.
Data-backed intake that holds the line. Security end-to-end to protect customer information.
William sits on your appliance repair phone line and answers every call like a sharp dispatcher. It asks appliance-specific questions such as type, brand, model, symptoms, and error codes, confirms address and borough, explains your diagnostic fee, and either books a visit or routes true emergencies straight to you.
Yes. William handles French, English, and callers who switch between both in the same call. It keeps the intake structured, so even if the tenant speaks French and the landlord speaks English, you still get one clean set of notes with everything your tech needs.
Yes. William answers when your shop is closed, when you are driving over the Jacques-Cartier, or when you just cannot pick up. It can book certain jobs directly into your calendar, mark fridge and freezer outages as high priority, and queue non-urgent calls for you to review in the morning with full transcripts.
That is the core job. William confirms service area, building type, appliance age, brand, and basic pricing fit, and it flags warranty, landlord, or property manager cases. You spend less time on bad-fit calls from outside Greater Montreal and more time on paid diagnostics that match your skills and margins.
You start with a short demo using your website and your real services. William uses your own pricing rules, brands, and borough list to answer a live-style appliance repair call, so you can hear how it would talk to a Montreal client before you decide to turn it on for your main line.
